Effective date: September 29, 2025
This SaaS Agreement sets out the general terms and conditions under which Ecosystems Services, LLC (“us”, “we”, or “our”) agrees to provide, and Customer and End User agree to receive and use, the Services. By accessing or using the Services, Customer and End User acknowledge that they have read, understand, and agree to be bound by this SaaS Agreement and Ecosystems’ Privacy Policy. Those who do not agree with this Agreement must not access or use the Services.
The Services enable go-to-market (GTM) professionals and their customers to align on the business value created through their partnership. Features may include content generation, collaboration tools, analytics, and integrations with third-party services. We may enhance, modify, or discontinue certain features at our discretion.
You must be at least 18 years old and legally capable of entering into contracts to use the Services. If you use the Services on behalf of a business entity, you must have the authority to bind that entity to these Terms.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use or security breach.
We grant you a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes. You may not (i) reverse engineer, decompile, or attempt to derive source code from the Services, (ii) use the Services to create or distribute unlawful, infringing, misleading, or harmful content, (iii) interfere with or disrupt the Services’ operation or security and (iv) resell, sublicense, or make the Services available to unauthorized third parties.
You retain ownership of all data, presentations, and other materials you upload or generate through the Services (“Customer Content”). By submitting Customer Content, you grant us a worldwide, non-exclusive, royalty-free license to host, process, and display it solely to provide and improve the Services. All software, templates, algorithms, and materials provided by us remain our exclusive property. No rights are granted to you except as expressly stated in these Terms.
Access to the Services may require payment of subscription or usage fees as specified in your order form or subscription plan. All fees are non-refundable unless otherwise stated. Late payments may incur interest charges and/or suspension of access to the Services.
The Services may integrate with third-party tools or services. Your use of such services is governed by the third parties’ terms, and we are not responsible for their performance, content, or security.
Both parties agree to protect the other’s confidential information with at least the same degree of care used to protect their own confidential information. Confidential information excludes information that is publicly available or independently developed without breach of these Terms.
We process personal data in accordance with our Privacy Policy. By using the Services, you consent to such processing and represent that you have the necessary rights and permissions to provide us with any personal data you upload.
We will use commercially reasonable efforts to make the Services available, subject to planned maintenance and unforeseen downtime. Support services may be provided according to your subscription plan.
THE SERVICES IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR PRODUCE SPECIFIC BUSINESS RESULTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, PUNITIVE, OR INCIDENTAL DAMAGES, INCLUDING LOST PROFITS OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify and hold harmless the Company, its affiliates, and employees from any claims, damages, or expenses (including attorneys’ fees) arising from your use of the Services, your Customer Content, or your violation of these Terms.
These Terms remain in effect until terminated. Either party may terminate with written notice if the other materially breaches these Terms and fails to cure within thirty (30) days. Upon termination, your right to access the Services will cease, but certain provisions (e.g., confidentiality, limitation of liability, indemnification) will survive.
These Terms are governed by the laws of Virginia, without regard to conflict-of-law principles. Any disputes will be resolved in the courts located in Virginia, unless otherwise required by applicable law.
We may update these Terms from time to time. If changes are material, we will notify you by email or via the Services. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
These Terms constitute the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a right or provision shall not be deemed a waiver. You may not assign or transfer these Terms without our prior consent; we may assign these Terms without restriction.