Agenda & Featured Speakers:

CXO Roundtable: Modern GTM Is a Connected System: How Revenue Leaders Are Building Context-Driven Growth Engines

‍As traditional SaaS advantages erode, leading organizations are shifting from feature-led growth to context-driven execution. In this CXO panel, GTM executives will share how they are aligning teams around continuous value realization, ecosystem orchestration, and smarter decisioning to build durable revenue engines at scale.

Speaker

Jason Andrew

Chief Revenue Officer Platform, FICO

AI-Enabled Value Realization: Operationalizing Value in the Post-Sale Customer Journey

‍As organizations accelerate toward AI-native delivery models, the gap between bold value promises made in sales and measurable outcomes realized post-sale has never been more visible, or more critical to close.

Sales sets ambition: transformative use cases and elevated expectations. But as Sean Rosenberg notes:

‍“You’ve gone through a strong sales process—high expectations, high altitude. The question becomes: how specific are we about the use cases we’re moving forward with first?”

‍This session explores how Adobe is re-architecting the post-sale Customer Value Journey to answer that question, operationalizing value realization across post‑sale teams by:

• Transitioning customers from high-level, sales‑led value narratives to prioritized, measurable use cases that anchor execution and accountability.
• Embedding AI‑enabled telemetry, analytics, and agentic workflows to automate value tracking, improve data accuracy, and increase CSM efficiency.
• Scaling engagement models across digital, scaled, and high‑touch motions without losing outcome integrity.
• Strengthening CSM financial acumen and consultative value‑selling capabilities, enabling teams to lead trusted outcome conversations long after the deal is signed.
• Creating a systematic, repeatable approach to delivering, proving, and expanding value across the customer lifecycle.

Rather than treating value realization as aspiration, Adobe demonstrates how post-sale teams translate promise into proof, grounded in real use cases, operationalized outcomes, and AI-driven insight.

Speakers

Sean Rosenberg

Global Director, Customer Value & Innovation, Adobe

Dave Niedzialkowski

Director, Operations – Customer Engineering, Adobe

Deepu Sumam

Head of Analytics & Insights, Agentic AI & Platform Engineering, Adobe

Live Hackathon Workshopping

‍Attendees will participate in hands-on hackathons with fellow GTM leaders, developing actionable strategies they can immediately implement. These collaborative sessions create lasting peer relationships that extend far beyond the event.

Hackathon topics may include:

• AI-Native Value Realization
• Enabling Front-Line Sales & CS Teams
• Enabling Front-Line Sales & CS Teams

Networking & Happy Hour at AKB Bar at the Archer Hotel

Space is limited. Please RSVP to let us know you would like to attend. We hope to see you there!

If you have any questions, please reach out to community@ecosystems.io.