Download the Value Blueprint 3.0
DOWNLOAD HERE >
Ecosystems Logo White
Solutions
PLATFORM OVERVIEW
PLATFORM MODULES
ViViEN™ AI
Generative AI research, guidance
& analysis
Pinter Icon
Collaborative Value Assessment
Win Customers with Quantified Value
Discovery
Understand Your Customer
Web Value Calculator
Qualify Your Leads
Collaborative Success Plan
Retain & Grow Your Customers
Value Added Selling Icon - To-do list
Value-Added Selling
execute on value-based Sales strategies
Eco Web Services
Embed a Value Experience Directly in Your Product or Customer Portal
Solutions & Integrations
Integrations & Partnerships
Value Engineering
Value Consulting
Advisory Services
Why Ecosystems?
Value Calculator
Quantify the Benefits of Scaling Value
Pricing
Get the Most Value
Success Stories
Hear from Our Raving Fans
Adoption Guarantee
Our Performance-Backed Guarantee
Community
Customer Value Community
Connect with B2B Professionals
Upcoming Events
Stay up-to-date on Best Practices
On-Demand Events & Webinars
Accessible Learning at Your Fingertips
UPCOMING WEBINAR
Resources
Blog
Education on Value Management
Ebooks
Value Management Guides
Voice of Value Podcast
Listen to Value Stories
Value Blueprint 3.0
Download the Latest blueprint
FEATURED CONTENT
Transforming Value Selling with Collaboration and AI Thumbnail
Company
Our Values
Leadership
Join Our Team
Press
Social Responsibility
Get in Touch
Ecosystems Logo White
Home
Solutions

PLATFORM OVERVIEW

PLATFORM MODULES

NEW!
ViViEN™ AI
Generative AI research, guidance and analysis
Pinter Icon
Collaborative Value Assessment
Win Customers with Quantified Value
Discovery
Understand Your Customer
Web Value Calculator
Qualify Your Leads
Collaborative Success Plan
Retain & Grow Your Customers
Value Added Selling Icon - To-do list
Value-Added Selling
execute on value-based Sales strategies
Eco Web Services
Embed a Value Experience Directly in Your Product or Customer Portal

SOLUTIONS & INTEGRATIONS

Integrations & Partnerships
Value Engineering
Value Consulting
Advisory Services
Why Ecosystems?
Value Calculator
Quantify the Benefits of Scaling Value
Pricing
Get the Most Value
Success Stories
Hear from our Raving Fans
Adoption Guarantee
Our Performance-Backed Guarantee
Community
Customer Value Community
Connect with B2B Professionals
Upcoming Events
Stay up-to-date on best practices
On-Demand Events & Resources
Accessible learning at your fingertips
UPCOMING WEBINAR
Resources
Blog
Education on Value Management
Ebooks
Value management Guides
Voice of Value Podcast
Listen to Value Stories
Value Blueprint 3.0
Download the Latest Blueprint
FEATURED CONTENT
Transforming Value Selling with Collaboration and AI Thumbnail
Company
Our Values
Leadership
Join Our Team
Press
Social Responsibility
Contact Us
Discovery
2 min.
read time

Customer Value Community Member Spotlight: Mastering Stakeholder Alignment with the Value Validation Framework

July 25, 2024

Customer Value Community Member Spotlight

Heather, an enterprise value seller for a cloud-based healthcare analytics platform, was preparing for a discovery call with a large hospital network.

To structure the call she used the interactive Value Validation Framework (VVF):

  • Objectives
  • Tactics
  • Root Cause Problems
  • Metrics
  • Targets
  • Timelines

On the call, Heather engaged with three key stakeholders:

     1. Chief Medical Officer (CMO)

     2. Head of Data Analytics

     3. Chief Financial Officer (CFO)

Heather shared with the group VVF 1.0.

VVF 1.0 was created using GenAI and served as a starting POV into the hospital network’s priorities.

There was quick alignment from the group on the stated objectives of improving patient outcomes and operational efficiency.

However, when discussing tactics, misalignments surfaced:

  • The CMO wanted to focus on implementing predictive analytics for patient care.
  • The Head of Data Analytics prioritized centralizing data from disparate systems.
  • The CFO was most interested in cost reduction through resource optimization.

Delving into the root cause problems revealed fragmented data systems, inconsistent reporting methods, and a lack of real-time insights were core issues.

Each stakeholder viewed these problems through their own lens.

When addressing metrics, targets, and timelines, further divergences emerged:

  • CMO: 20% reduction in readmission rates within 18 months
  • Head of Data Analytics: Unified data platform implemented in 12 months
  • CFO: 15% reduction in operational costs over 6 months

Heather resisted pitching a solution.

“I kept staying in the problem with them and working through the differences.”

Leveraging a collaborative digital workspace, Heather helped the group to align on:

  • Implement a unified data analytics platform over this fiscal year
  • Achieve 15% reduction in readmission rates
  • Realize 10% operational cost savings through data-driven resource allocation
  • Establish real-time reporting capabilities across all departments

Heather’s unique value was helping these three stakeholders find common ground.

This digital collaborative discovery approach, focusing on uncovering and addressing misalignments, exemplifies the next generation of discovery.

Discovery 2.0 is being a guide to help your customer decide.

Come join the Customer Value Community to see more examples of the next generation of Discovery.
‍

Capture and communicate your value with Ecosystems' Value Management Platform  

‍

© 2025 Ecosystems. All Rights Reserved.

Don't forget to share this post!

< BACK TO BLOG

Featured Posts

Value Selling

Leveraging Value Selling to Thrive in Current Economic Challenges

4 minutes
Read
Value Selling

Maximizing Partner Value: 4 Best Practices for Scalable Success

4 minutes
Read
Customer Value Management

5 Best Practices for Customer Collaboration

6 minutes
Read
Ecosystems Logo White

Your Value
Made Clear.

Driving Sales, Retention, and Growth with Digital Customer Value

White Facebook IconWhite Linkedin IconTwitter X logoWhite Instagram IconWhite Youtube Icon
Get Started
Platform
  • NEW!
    ViViEN™ AI
  • Collaborative Value Assessment
  • Discovery
  • Web Value Calculator
  • Collaborative Success Plan
  • Value-Added Selling
  • Eco Web Services
    Solutions & Integrations
  • Integrations & Partnerships
  • Value Engineering
  • Value Consulting
  • Advisory Services
  • Guided Digital Coaching
Why Ecosystems?
  • Quickstart Guide
  • Value Calculator
  • Pricing
  • Success Stories
  • Adoption Guarantee
  • Custom Quote Calculator
Community
  • Customer Value Community
  • Events
  • On-Demand Events
    & Webinars
Resources
  • Blog
  • Ebooks
  • Voice of Value Podcast
  • What is Value Management?
Company
  • Join Our Team
  • Leadership
  • Social Responsibility
  • Our Values
  • Homestretch
  • Academic Partnerships
  • Press
  • Contact Us

© 2025 Ecosystems. All Rights Reserved.
Privacy Policy & Security

User  Love Us on G2 Icon Reviews Link
Download the Value Blueprint 3.0
DOWNLOAD HERE >
Ecosystems Logo White
Solutions
PLATFORM OVERVIEW
PLATFORM MODULES
ViViEN™ AI
Generative AI research, guidance
& analysis
Pinter Icon
Collaborative Value Assessment
Win Customers with Quantified Value
Discovery
Understand Your Customer
Web Value Calculator
Qualify Your Leads
Collaborative Success Plan
Retain & Grow Your Customers
Value Added Selling Icon - To-do list
Value-Added Selling
execute on value-based Sales strategies
Eco Web Services
Embed a Value Experience Directly in Your Product or Customer Portal
Solutions & Integrations
Integrations & Partnerships
Value Engineering
Value Consulting
Advisory Services
Why Ecosystems?
Value Calculator
Quantify the Benefits of Scaling Value
Pricing
Get the Most Value
Success Stories
Hear from Our Raving Fans
Adoption Guarantee
Our Performance-Backed Guarantee
Community
Customer Value Community
Connect with B2B Professionals
Upcoming Events
Stay up-to-date on Best Practices
On-Demand Events & Webinars
Accessible Learning at Your Fingertips
UPCOMING WEBINAR
Resources
Blog
Education on Value Management
Ebooks
Value Management Guides
Voice of Value Podcast
Listen to Value Stories
Value Blueprint 3.0
Download the Latest blueprint
FEATURED CONTENT
Transforming Value Selling with Collaboration and AI Thumbnail
Company
Our Values
Leadership
Join Our Team
Press
Social Responsibility
Get in Touch
Ecosystems Logo White
Home
Solutions

PLATFORM OVERVIEW

PLATFORM MODULES

NEW!
ViViEN™ AI
Generative AI research, guidance and analysis
Pinter Icon
Collaborative Value Assessment
Win Customers with Quantified Value
Discovery
Understand Your Customer
Web Value Calculator
Qualify Your Leads
Collaborative Success Plan
Retain & Grow Your Customers
Value Added Selling Icon - To-do list
Value-Added Selling
execute on value-based Sales strategies
Eco Web Services
Embed a Value Experience Directly in Your Product or Customer Portal

SOLUTIONS & INTEGRATIONS

Integrations & Partnerships
Value Engineering
Value Consulting
Advisory Services
Why Ecosystems?
Value Calculator
Quantify the Benefits of Scaling Value
Pricing
Get the Most Value
Success Stories
Hear from our Raving Fans
Adoption Guarantee
Our Performance-Backed Guarantee
Community
Customer Value Community
Connect with B2B Professionals
Upcoming Events
Stay up-to-date on best practices
On-Demand Events & Resources
Accessible learning at your fingertips
UPCOMING WEBINAR
Resources
Blog
Education on Value Management
Ebooks
Value management Guides
Voice of Value Podcast
Listen to Value Stories
Value Blueprint 3.0
Download the Latest Blueprint
FEATURED CONTENT
Transforming Value Selling with Collaboration and AI Thumbnail
Company
Our Values
Leadership
Join Our Team
Press
Social Responsibility
Contact Us