Ecosystems was conceived with the mission to create a company focused on people.
The work we do every day is not just business — it’s our life’s work. We began with simple business principles that remain our core foundation today. Cultivate an environment based on respect, integrity, courage, honesty, excellence, and service. We invest in people and create “raving fans” of our clients, colleagues, and community. Ecosystems is a Software-as-a-Service company leading the industry with our platform for customer value conversations. Our customers are enterprise-level organizations that strategically focus on conveying their company’s VALUE to their current and potential customers.
NOW HIRING - Value Consultant
You are an ambitious and collaborative leader. You’re a rare breed: You enjoy working with numbers and spreadsheets but also have a knack for developing relationships. You like to think strategically, considering many variables to determine the best course of action. You’re passionate and hold yourself to a high standard of excellence. You’re motivated by autonomy and ownership and excited by the opportunity to develop a significant client account.
Role Description
As a Value Consultant, you will:
- Ownership: Lead multiple client accounts, working with strategic marketing and sales professionals of Fortune 500 companies
- Stakeholder Management: Build and maintain strong, long-term relationships with stakeholders to ensure their satisfaction and success with our products/services.
- Account Growth: Identify opportunities for account expansion and upselling by understanding client needs and recommending additional features or services that enhance their value.
- Renewal and Retention: Develop and implement strategies to drive customer retention and manage the renewal process, ensuring high renewal rates and client loyalty.
- Performance Tracking: Monitor and analyze key metrics, such as adoption, usage data, and renewal rates, to track client success and identify areas for improvement.
- Enablement: Facilitate the enablement process for new clients, including workshops, and system implementation, to ensure a smooth start and effective use of our solutions.
- Deal Support: Work with customers to create and deliver compelling value justifications that clearly communicate the value propositions
Requirements
- A rare and unique blend of (1) analytical skills, (2) ability to communicate complex ideas clearly, and (3) passion for creating and implementing strategies that grow the client account
- Enjoys working in a transparent and high-achieving environment
- Experience working with/presenting to executive-level stakeholders
- Excited by the opportunity to own and develop a significant client account
- Bachelor’s degree
- Strong attention to detail
- Excel/data experience
Eco offers competitive compensation models and medical benefits, wellness programs, access to free financial advisors, 401K and HSA programs, and paid family leave.
Ecosystems is an Equal Opportunity Employer.
